Terms of service

OVERVIEW

Welcome to FARSHA. The terms “we,” “us,” and “our” refer to FARSHA. FARSHA operates this online store and website, including all related information, content, features, tools, products, and services provided to you as a customer (collectively, the “Services”). FARSHA is powered by Shopify, which enables us to provide these Services.

These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when using our Services. Please read these Terms carefully, as they contain important information regarding your legal rights, responsibilities, warranties, and limitations of liability.

By visiting, browsing, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service and our applicable policies, including our Privacy Policy and Return & Refund Policy. If you do not agree with these Terms, please do not use or access our Services.

SECTION 1 — ACCESS & ACCOUNT

By using our Services, you confirm that you are legally capable of entering into an agreement under applicable law.

To use certain features of our Services or place an order, you may be required to provide information such as your name, email address, billing information, payment information, phone number, and shipping address.

You agree that all information provided to FARSHA is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the confidentiality of your account information and for all activities carried out through your account. You may not transfer, sell, assign, or otherwise provide your account to another person without our written permission.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible. However, colors, textures, embroidery, and other product details may appear differently depending on your device, screen settings, lighting, photography, and other factors.

Product images are provided for representation purposes, and minor variations in color, fabric texture, embroidery, stitching, or finishing may occur.

Product descriptions, pricing, availability, designs, and other information may be changed or updated at any time without prior notice.

FARSHA reserves the right to discontinue any product or limit the quantity of products available for purchase at any time.

SECTION 3 — ORDERS

When you place an order through our website, you are submitting an offer to purchase the selected products.

FARSHA reserves the right to accept, decline, cancel, or modify an order at our discretion, including in cases involving product availability, pricing errors, suspected fraudulent activity, or incorrect information.

An order is considered accepted once FARSHA confirms the order and successfully processes the required payment.

Please carefully review your order before submitting it. Once an order has been confirmed or processed, we may be unable to accommodate cancellation requests.

If we cancel or modify an order, we will attempt to notify you using the email address, phone number, or other contact information provided when the order was placed.

All returns and exchanges are subject to our Return & Refund Policy.

You agree that products purchased from FARSHA are intended for personal or household use and not for unauthorized commercial resale.

SECTION 4 — PRICES & BILLING

All prices displayed on our website are subject to change without notice.

The price charged for a product will generally be the price displayed at the time the order is placed and confirmed.

Unless specifically stated otherwise, prices may not include shipping charges, customs duties, import taxes, or other applicable fees.

Promotional offers, discount codes, and special pricing may be subject to additional terms and conditions. If there is a conflict between promotional terms and these Terms of Service, the specific promotional terms will apply to that promotion.

You agree to provide accurate and complete billing, payment, and contact information for all purchases.

You confirm that you are authorized to use the payment method provided and agree to pay all applicable charges, including product prices, shipping charges, taxes, customs duties, and other applicable fees.

SECTION 5 — SHIPPING & DELIVERY

FARSHA prepares and dispatches orders using third-party shipping and logistics providers.

All delivery times are estimated and are not guaranteed. FARSHA is not responsible for delays caused by courier services, customs processing, weather, public holidays, high order volumes, regional disruptions, or other circumstances beyond our reasonable control.

For complete information regarding shipping, please refer to our Shipping Policy.

Customers are responsible for providing accurate shipping and contact information. FARSHA is not responsible for failed deliveries or delays caused by incorrect or incomplete information provided by the customer.

SECTION 6 — INTELLECTUAL PROPERTY

All content available through the FARSHA website and Services, including but not limited to our brand name, logo, trademarks, product names, designs, photographs, images, graphics, videos, text, descriptions, artwork, and website design, is owned by FARSHA or used with appropriate rights and is protected by applicable intellectual property laws.

You may use our website and its content only for your personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, sell, transmit, display, create derivative works from, or commercially exploit any FARSHA content without our prior written permission.

The FARSHA name, logo, product names, designs, slogans, and other brand elements may not be used without prior written authorization.

All rights not expressly granted to you are reserved by FARSHA.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

Our Services may provide access to tools or features operated by third-party providers.

FARSHA does not necessarily monitor, control, or have input into these third-party tools and provides access to them on an “as is” and “as available” basis.

Your use of any third-party tool is at your own discretion and risk. You should review the applicable terms and policies of the third-party provider before using such tools.

Any new features, services, or tools introduced through our website in the future will also be subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links, integrations, or content from third-party websites or services.

FARSHA is not responsible for the content, accuracy, availability, security, or practices of third-party websites.

If you choose to access a third-party website or service through a link on our website, you do so at your own risk.

Any complaints, claims, or concerns regarding third-party products or services should be directed to the relevant third-party provider.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

FARSHA is powered by Shopify, which provides the technology that enables us to operate our online store.

However, purchases made through our website are transactions directly between you and FARSHA.

Shopify is not responsible for the products sold by FARSHA or for any aspect of the transaction between you and FARSHA, including product-related claims, damages, losses, or disputes.

SECTION 10 — PRIVACY

Your use of our Services is also subject to our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy and understand that certain information may be collected and processed to operate our store, process orders, provide customer support, improve our Services, and fulfill other legitimate business purposes.

Because our store is hosted by Shopify, certain information may also be processed by Shopify and its service providers in accordance with applicable privacy policies.

SECTION 11 — CUSTOMER FEEDBACK & REVIEWS

If you submit reviews, comments, suggestions, photographs, ideas, or other content to FARSHA (“Feedback”), you grant FARSHA a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, publish, display, distribute, and otherwise use that Feedback for business, marketing, promotional, and operational purposes.

You represent that you own or have the necessary rights to any Feedback you submit.

Your Feedback must not violate the rights of any third party and must not contain unlawful, abusive, defamatory, obscene, misleading, or malicious content.

FARSHA reserves the right to remove or refuse to publish Feedback that we believe violates these Terms or applicable law.

SECTION 12 — ERRORS & INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or product availability.

FARSHA reserves the right to correct such errors, update information, change prices, cancel orders, or modify information at any time without prior notice, including after an order has been submitted.

SECTION 13 — PROHIBITED USES

You may use our Services only for lawful purposes.

You must not use our website or Services to:

Violate any applicable law or regulation
Infringe upon the intellectual property rights of FARSHA or others
Harass, threaten, abuse, defame, or harm another person
Provide false or misleading information
Impersonate another person or entity
Distribute spam, malware, viruses, or other harmful material
Attempt to gain unauthorized access to our website, accounts, systems, or data
Copy, reproduce, scrape, or commercially exploit our website or its content without permission
Collect personal information from other users without authorization
Interfere with or bypass security features of our website
Use automated systems, bots, scraping tools, or other unauthorized methods to access or extract website content
Engage in any activity that could damage FARSHA, our customers, our website, or our service providers

FARSHA reserves the right to suspend or terminate access to our Services if we believe that these Terms have been violated.

SECTION 14 — TERMINATION

FARSHA may suspend or terminate your access to our Services at our discretion if you violate these Terms of Service or applicable law.

Termination does not remove any obligations or liabilities that arose before termination.

Sections concerning intellectual property, feedback, disclaimers, limitations of liability, indemnification, governing law, and any other provisions that should reasonably survive termination will continue to apply.

SECTION 15 — DISCLAIMER OF WARRANTIES

Our website and Services are provided on an “as is” and “as available” basis, to the fullest extent permitted by applicable law.

While FARSHA makes reasonable efforts to provide accurate and reliable information, we do not guarantee that the website, its content, or Services will always be complete, accurate, uninterrupted, secure, timely, or error-free.

To the fullest extent permitted by applicable law, FARSHA disclaims warranties and conditions not expressly stated in these Terms.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, FARSHA and its owners, employees, partners, affiliates, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or purchase of our products.

This includes, where legally permitted, loss of profits, revenue, savings, data, or other similar losses.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless FARSHA, its owners, employees, affiliates, partners, contractors, service providers, and licensors from claims, losses, damages, liabilities, and reasonable expenses arising from:

Your violation of these Terms of Service
Your violation of applicable laws or the rights of another person
Your misuse of our Services
Your unauthorized use of our website or its content

SECTION 18 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will continue to remain valid and enforceable.

SECTION 19 — WAIVER & ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms of Service, together with our applicable policies, constitute the entire agreement between you and FARSHA regarding your use of our Services and supersede prior agreements or communications relating to the same subject matter.

SECTION 20 — ASSIGNMENT

You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent.

FARSHA may transfer or assign its rights and obligations under these Terms where permitted by applicable law.

SECTION 21 — GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising from these Terms or your use of our Services shall be subject to the jurisdiction of the courts applicable to FARSHA's place of business, to the extent permitted by law.

SECTION 22 — HEADINGS

The headings used throughout these Terms are provided for convenience only and do not affect the interpretation or meaning of any provision.

SECTION 23 — CHANGES TO THESE TERMS

You can review the most current version of these Terms of Service on this page at any time.

FARSHA reserves the right to update, modify, or replace any part of these Terms by posting an updated version on our website.

It is your responsibility to review these Terms periodically. Your continued use of our website following the posting of changes constitutes acceptance of the updated Terms, to the extent permitted by applicable law.