Shipping policy

At FARSHA, we carefully prepare every order before dispatch to ensure your pieces reach you safely and in excellent condition. Please review our shipping policy below.

1. Processing & Delivery

All orders are first processed, quality-checked, packed, and prepared for dispatch. Once your order has been shipped, delivery times depend on your location and the courier service.

Orders may arrive in multiple shipments if items are dispatched separately.

Estimated Delivery Times

  • Pakistan: 3–5 business days after dispatch

  • International: 4–14 business days after dispatch

📌 Delivery timelines are estimates, not guarantees, and may vary depending on your location, courier operations, customs, public holidays, and other external factors.

2. Shipping Charges & Tracking

  • Shipping charges are calculated and displayed at checkout.

  • From time to time, FARSHA may offer discounted or free shipping through promotional offers or discount codes.

  • Once your order has been dispatched, tracking information will be shared with you through the contact details provided at checkout.

  • Customers can use the tracking information to monitor their shipment.

3. Delays & Delivery Responsibility

While FARSHA works with reliable delivery partners, delays may occasionally occur due to circumstances beyond our control, including:

  • Courier or logistics issues

  • Weather conditions or natural events

  • Public holidays or periods of high order volume

  • Customs processing and clearance

  • Regional disruptions, including airspace restrictions, political unrest, or conflict

  • Incorrect or incomplete delivery information

Customers are responsible for providing accurate delivery address, phone number, email address, and other required contact information when placing an order.

📌 FARSHA is not responsible for delays, failed deliveries, or additional costs resulting from incorrect customer information, courier delays, customs procedures, or circumstances beyond our reasonable control.

4. International Shipping & Customs

International orders may be subject to customs duties, import taxes, clearance charges, or other fees imposed by the destination country.

Unless explicitly stated at checkout, these charges are the responsibility of the customer.

Customers are also responsible for complying with applicable import regulations in their country.

If an international shipment is held, rejected, refused, or returned because of customs requirements, unpaid duties or taxes, or because the customer refuses to accept the shipment, the order may not be eligible for a refund.

5. Undelivered or Returned Packages

If a package is returned to FARSHA because of an incorrect address, unsuccessful delivery attempts, refusal to accept the shipment, or failure to collect the package, additional shipping charges may apply if the customer requests re-delivery.

Please contact us at farshaofficial7@gmail.com if you believe your package has been delayed or returned.

6. Shipping Updates

FARSHA reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will apply to orders placed after the updated policy is published.

For shipping-related questions, please contact:

FARSHA
Email: farshaofficial7@gmail.com